Frequently Asked Questions

Common questions about Parse4ai.

General Questions

What file formats are supported?

We support PDF, DOC, DOCX, PPT, PPTX, JPG, JPEG, and PNG formats.

What are the file size limits?

• Maximum file size: 200 MB per file
• Maximum pages: 600 pages per file

How long does parsing take?

• Small files (< 10 pages): Usually 5-15 seconds
• Medium files (10-50 pages): Usually 30-60 seconds
• Large files (50-600 pages): Usually 2-10 minutes

API Questions

How do I get an API key?

1. Register an account
2. Go to the dashboard
3. Navigate to API Keys section
4. Click "Create New Key"
5. Copy the generated key and store it securely

How do I authenticate API requests?

All API requests require an Authorization header:

Authorization: Bearer YOUR_API_KEY

What is the rate limit?

• Free: 10 requests per minute
• Pro: 60 requests per minute
• Enterprise: Customizable

Billing Questions

How is usage calculated?

Usage is calculated by the number of pages processed, not the number of API calls.

Will I be charged for failed parsing?

No. Only successfully parsed pages are counted.

Getting Help

For more questions, contact support@parse4ai.com